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Customers
Our customers are varying deeply. They ranks from a large import companies to an individual buyers from all over the world. We are receiving orders from mayor distributors, museums, hotels, small family-run businesses, giftware and jewelery sellers, fine-art galleries, art collectors as well as from persons who just want to give some rare present to their dears.
Delivery terms
We are trying hard to send the shippment as soon as possible. It ussually not exceeds three weeks. We manage the transport including the custom clearance, insurance and manipulation. You can rely on us and the carrier company will deliver the goods directly to your home or business place.
Transport used
We use standard postal parcel (in case of small quantities or pieces, the cheapest way, duration: up to three weeks), Express shipping services (TNT,UPS,DHL and others, two to three days), Regular carrier services (Number of transportation companies, usually not more than one week).
Air freight - smaller amounts mainly to overseas
Road transport - mainly around Europe and to Russia
Sea freight - large quantities of goods in standard 10 x 2 meters containers. In case that it is substantially cheaper than other types of transport
Packaging
We provide plain white or coloured boxes, either satin-lined or without inner lining. Other boxes are also possible. For example for japanese client we arranged nice black matted boxes with golden company logos. We welcome Your suggestions related to this issue.
How to order
To make an order contact us on our addresses. After receiving an order we arrange the manufacturing and shippment. We contact the customer as soon as possible to make clear the details of payment and transportation and to be able to deal with any possible wish of our client which may arise. Following to the negotiation we send a proforma invoice to be approved, and after payment is carried out we send the goods or start production.
Payment method
A)For new clients
- In advance
- Letter of credit
B)For our long-term trade partners
Special payment conditions - based on special discounts, order quantities and a variety of seasonal discounts.
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